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Self Report 2017

The self-report on WHS Commitments below is organized according to the 24 transformations of the Agenda for Humanity. It is based on commitments pledged at the time of report submission. Click on the 'Expand' symbol to expand each section and read the reporting inputs by transformation.

2B
Ensure full access to and protection of the humanitarian and medical missions

Individual Commitment

Core Commitment

  • What led your organization to make the commitment?

    As a protection lead agency, UNHCR works across the spectrum of issues related to displacement. Moreover, UNHCR leads 25 of the 33 protection clusters/sector working groups in the field including in the complicated situations of Syria, South Sudan, Yemen, Iraq, Myanmar and Ukraine. At the operational level, within the cluster approach, UNHCR is not only a major responder to displacement but, more broadly, it leads a response to protection needs, whether of displaced persons, host communities or besieged people.

  • Achievements at a glance

    As Global Protection cluster lead, UNHCR has led initiatives such as the IASC Statement on the Centrality of Protection, IASC protection policy and the HCT Protection Strategy Guidance and perhaps most importantly an improvement in the quality of cluster leadership on the ground. There are almost 100 protection staff working exclusively or partly on protection coordination and information management in the field, with the position of protection coordinator in the largest operations staffed at P5 level.

  • How is your organization assessing progress

    UNHCR co-leads the Global Protection Cluster Task Team on Law and Policy with IDMC that includes 20 organizations. The Task Team completed a number of high profile activities during the year. This included the creation of a database of national and regional IDP laws and policies, a stocktaking exercise based on this mapping that identified trends as best practices and lessons learned, and the organization of several learning activities and workshops. UNHCR has been partnering with 750 NGOs in protecting and delivering services to refugees, IDPs, and other persons of concern. Of those NGOs, 62 % are national and local.

  • Challenges faced in implementation

    There are no significant challenges faced in implementation of the commitment.

  • Next step to advance implementation in 2017

    UNHCR will continue its work on the inter-agency level as well as initiatives launched in 2016 including the implementation of the HCT protection guidance. Moreover, UNHCR will continue its work as co-lead for the GPC Task Team on Law and Policy.

  • If you had one message for the annual report on what is most needed to advance the transformation 'Ensure full access to and protection of the humanitarian and medical missions', what would it be

    The need to strengthen efforts to place protection at the centre of humanitarian action.

  • Cross cutting issues

    IDPs Refugees

  • Other related Agenda for Humanity transformations

    3A - Reduce and address displacement

2D
Take concrete steps to improve compliance and accountability

Individual Commitment

Core Commitment

  • What led your organization to make the commitment?

    UNHCR is a member of the Call to Action to end Sexual Violence in Emergencies. Launched in 2013, the initiative aims to transform the way sexual and gender-based violence is addressed in humanitarian emergencies through fostering accountability that all efforts from the onset of a crisis mitigate SGBV risks and provide safe and comprehensive services for those affected by SGBV. UNHCR is committed to ensure technical support to emergencies through the deployment of six Senior Protection Officers (SGBV) and assessment of the impact and ensure the implementation of IASC Guidelines for Integrating GBV Interventions in Humanitarian Action across UNHCR operations.

  • Achievements at a glance

    UNHCR has disseminated the IASC GBV Guidelines to all staff in the organisation. The interagency reference group, of which UNHCR is an active member, organized 7 global launch events, 4 global trainings, 1 regional training for countries responding to the Syria situation and 52 trainings in 10 countries. UNHCR Protection, CCCM, Shelter, WASH and other sector/cluster staff attended the trainings.

    The onset of an emergency is the most critical moment to deliver response services for survivors. In 2016, 12 operations* benefited from 55 months of technical support from Senior Protection Officers (SGBV). These operations achieved progress in mitigating the risk of SGBV and improving access and quality of vital services to survivors, as well as promoting the implementation of GBV prevention and response across the sectors based on the GBV Guidelines.

    *Uganda, Republic of Congo, Kenya, Greece, Nigeria, Rwanda, Tanzania, Malawi, South Sudan, Central African Republic, Italy, Niger.

  • How is your organization assessing progress

    Progress will be measured through the UNHCR Results Based Framework which is currently being revised.

    To evaluate the deployment scheme and assess the work of the Senior Protection Officers (SGBV) UNHCR has developed a monitoring and evaluation (M&E) framework around a set of essential actions across sectors that are deemed effective at preventing and responding to sexual and gender-based violence (SGBV) during humanitarian emergencies.

  • Challenges faced in implementation

    Limited financial resources is a key concern.

  • Next step to advance implementation in 2017

    - UNHCR will launch a SGBV e-learning program based on the IASC GBV Guidelines. This investment in SGBV learning and other protection learning as a whole builds UNHCR’s capacity to implement better protection for refugees and is a core element of improving sustainability of advances made in prevention work impacting on refugees and other conflict affected populations.
    - UNHCR continues to support the roll out in emergencies of the IASC GBV Guidelines.
    - Emergency deployments of SPO (SGBV) at the onset of emergencies will continue to take place to prioritize SGBV prevention and response.

  • If you had one message for the annual report on what is most needed to advance the transformation 'Take concrete steps to improve compliance and accountability', what would it be

    SGBV prevention and response interventions are lifesaving. Each sector has a responsibility to implement measures to mitigate and prevent SGBV at the onset of an emergency and to sustain efforts throughout all the phases of displacement to solutions.

  • Cross cutting issues

    Gender

  • Other related Agenda for Humanity transformations

    3D - Empower and protect women and girls

3A
Reduce and address displacement

Individual Commitment

Core Commitment

  • What led your organization to make the commitment?

    Reducing and address forced displacement is at the core of UNHCR's mandate. The WHS provided an opportunity to place forced displacement at the center of the international agenda. The WHS also contributed to the subsequent New York Declaration on large flows of refugees and migrants as well as the Leadership Summit on refugees, hosted by the US Government in September 2016. For specific details regarding. the various commitments under this heading, please see the attached report.

  • Achievements at a glance

    Key was the adoption of the New York Declaration on refugees and migrants, including the adoption of the Comprehensive Refugee Response Framework and the request to UNHCR to lead the preparations for the adoption of a refugee compact by 2018. For specific details regarding the various commitments under this heading, please see the attached report.

  • How is your organization assessing progress

    A dedicated team has been set up to follow-up to the New York Declaration, including participants from other UN agencies and civil society organizations, and close discussions are taking place with UN Member States on the development of the refugee compact in 2018. For specific details regarding the various commitments under this heading, please see the attached report.

  • Challenges faced in implementation

    For specific details regarding the various commitments under this heading, please see the attached report.

  • Next step to advance implementation in 2017

    UNHCR, in close consultations with all stakeholders, will implement the comprehensive response framework in 2017 with the aim to prepare a draft refugee compact toward the end of 2017. For specific details regarding the various commitments under this heading, please see the attached report.

  • If you had one message for the annual report on what is most needed to advance the transformation 'Reduce and address displacement', what would it be

    The NY Declaration and the adoption of the Refugee Compact in 2018 presents a unique opportunity toward international solidarity and global responsibility and burden sharing.

  • Cross cutting issues

    People-centred approach Refugees

3C
End statelessness in the next decade

Individual Commitment

  • What led your organization to make the commitment?

    Statelessness is a global problem with serious ramifications. UNHCR estimates that at least 10 million people around the world are stateless. Yet, experience has shown that with sufficient political will, it can be resolved. Building on the increased awareness and commitment by States to address statelessness, in November 2014, UNHCR launched the #IBelong Campaign to End Statelessness by 2024. The goals of the Campaign are based on 10 Actions set out in the Global Action Plan to End Statelessness, which calls on States, with the support of UNHCR and other actors, to undertake a range of initiatives to end statelessness.

  • Achievements at a glance

    Progress was made in Kyrgyzstan, Malaysia, Philippines, Thailand and Turkmenistan. Costa Rica, Bolivia and Ukraine undertook law reforms benefitting stateless migrants. Guinea-Bissau’s accession to both statelessness conventions in September 2016 brought the number of State Parties to the 1954 Convention relating to the Status of Stateless Persons to 89 and the number of States Parties to the 1961 Convention on the Reduction of Statelessness to 68. The draft AU Protocol on the Right to Nationality in Africa in 2018 was submitted for review. The League of Arab States and UNHCR convened a meeting on Belonging and Legal Identity. The Statelessness Network Asia Pacific aims to build and strengthen cooperation among NGOs. UNHCR and UNICEF launched a Coalition to Ensure Every Child’s Right to a Nationality. UNHCR worked with the World Bank to support States’ implementation of SDG 16.9, “ensure legal identity for all, including birth registration, by 2030.”

  • How is your organization assessing progress

    The Global Action Plan to End statelessness includes milestones against which progress will be publicly evaluated in 2017 and 2020. In addition, UNHCR has developed an internal implementation plan for the Global Action Plan, which sets out priority States for UNHCR’s engagement so as to focus advocacy and operational initiatives at the country, regional, and global levels. Developments under the Campaign are also reported as part of UNHCR’s regular annual reporting process. In addition, the quarterly released Campaign Updates provide frequent and detailed information on achievements and developments under the Campaign.

  • Challenges faced in implementation

    Budgetary constraints restrict the level of UNHCR’s engagement on statelessness in some countries. To address these challenges, UNHCR launched the Special Appeal for the #IBelong Campaign to End Statelessness in December 2016, highlighting financial requirements in 2017-2018 in 11 key countries, as well as at the regional and global level. Ongoing conflicts in countries such as Syria, Iraq and South Sudan adversely affected the efforts to address statelessness. Lack of comprehensive data on stateless populations or those at risk in several countries continues to pose challenges to effectively address these situations.

  • Next step to advance implementation in 2017

    UNHCR will advocate with and provide support to States to implement the the Global Action Plan, prioritizing actions aimed at granting nationality to stateless people and preventing new cases of statelessness. The particular focus of the Campaign in 2017-2018 will be equal nationality rights. UNHCR will draw attention to the problems faced by minority groups through consultations with stateless or formerly stateless minorities around the world in 2017. UNHCR will also continue to support regional initiatives, such as the development of the African Union Protocol on the Right to Nationality, expected to be adopted in 2018.

  • If you had one message for the annual report on what is most needed to advance the transformation 'End statelessness in the next decade', what would it be

    Granting nationality to stateless people and ensuring that measures are in place to prevent new cases of statelessness from arising are the ultimate solutions to statelessness. These measures are often relatively straightforward and cost-effective, but require political will by States.

  • Other related Agenda for Humanity transformations

    3B - Address the vulnerabilities of migrants and provide more regular and lawful opportunities for migration

3D
Empower and protect women and girls

Individual Commitment

Core Commitment

  • What led your organization to make the commitment?

    An effective public health response is part of UNHCR’s emergency response. Women and children are disproportionately affected in emergency situations. Sexual and reproductive health problems are leading causes of women’s ill health and death. Universal access to integrated reproductive, maternal, newborn health services is key to protection and assistance activities. UNHCR’s reproductive health programmes are delivered within a framework of public health, and protection and community development. UNHCR is a founder of the steering committee of the IAWG on Reproductive Health. UNHCR's Commitments to Refugee Women foresee the equal participation of women in decisionmaking. It is a strategic global priority.

  • Achievements at a glance

    In early 2016, 65 operations reported women's participation, of which 48 had a rate of 35% or more. The number of countries operations in which at least 90% of deliveries are performed at health facilities increased from 68% to 86% from 2014 to 2016. UNHCR is piloting in three countries the project Saving Newborn Lives in Refugee Settings, reinforcing capacity building in obstetric and newborn care providers and community health workers, and reinforcing availability of drugs and medical supplies. The aim is to strengthen the use of low cost, high impact newborn health interventions such as kangaroo mother care, early initiation of breastfeeding and thermal care as well as labour and delivery care. UNHCR deployed public health, water/sanitation and nutrition staff to support emergencies. UNHCR signed three Rapid Emergency Response Agreements (RERA) with non-governmental organizations with proven expertise in water and sanitation, nutrition and health emergency preparedness and response.

  • How is your organization assessing progress

    Progress is assessed through annual reporting on the Global Strategic Priority indicator (% of female participants in leadership/management structures). The annual age, gender and diversity report, part of results based management, provides an analysis of progress made.
    200 UNHCR partners deliver public health services. Aiming to monitor the accessibility and quality of services, UNHCR implements a standardized health information system (HIS) which ensures that indicators are comparable across situations and achieve compatible degrees of disaggregation. As far as possible, refugee public health and reproductive health policies and programmes are integrated with those available to the host community.

  • Challenges faced in implementation

    Cultural norms and beliefs regarding the role and responsibilities of women and men impact participation and decision-making. Women's engagement in domestic and livelihood activities, high illiteracy and language barriers also impact.

    Access to timely funding directly impacts the provision of quality assistance in health, nutrition and water and sanitation. Reproductive health services, and maternal care in particular, are reduced due to outbreak of violence, limited logistical access and high rotation of health care workers. Reproductive health is often misunderstood as challenging political and cultural attitudes and it is often not perceived as a priority relief activity by donors.

  • Next step to advance implementation in 2017

    • Commitments to Refugee Women will be updated by end 2017, and will include IDPs and stateless women and girls. An elearning programme will be developed.
    • UNHCR is strengthening HIS to better target interventions and monitoring.
    • Ensure implementation of the reproductive health Minimum Initial Service Package at the onset of an emergency.
    • Pilot the draft Adolescent Reproductive Health Operational Guidelines in refugee settings in three countries.
    • Roll out the Operational Guidelines for Improving Maternal Health in Refugee Operations including stronger inter-linkages between maternal/child health and nutrition to improve these.

  • If you had one message for the annual report on what is most needed to advance the transformation 'Empower and protect women and girls', what would it be

    Resources need to be mobilized to build capacity on gender equality. Women's equal and meaningful participation requires a comprehensive and multi-sectoral approach. Dedicated and sustainable funding and capacity in the health sector is key in humanitarian operations.

  • Cross cutting issues

    Gender Refugees

  • Specific initiatives

    A Global Undertaking on Health in Crisis Settings

  • Other related Agenda for Humanity transformations

    2D - Take concrete steps to improve compliance and accountability 4C - Deliver collective outcomes: transcend humanitarian-development divides

3E
Eliminate gaps in education for children, adolescents and young people

Individual Commitment

  • What led your organization to make the commitment?

    UNHCR is working with partners engaged in Education Cannot Wait (ECW) to ensure that programmes funded by ECW incorporate displaced populations so that sustainable, quality education is available for all in line with SDG4 commitments. The Agenda’s promise to leave no one behind is pivotal for the inclusion of refugees, IDPs and stateless persons in development planning. UNHCR has been a participant in shaping the SDG/Education 2030 Agenda and framework for action to ensure that refugee and IDP children are visible and accounted for.

  • Achievements at a glance

    UNHCR is a member of the High Level Steering Group for ECW and is actively involved in each of the three ECW task teams on Resource Mobilization and Advocacy, Design and Funding Parameters, and Initial Investments. UNHCR has been involved at country level in 3 countries (Chad, Yemen and Ethiopia) in the preparation of funding proposals. UNHCR is a member of the UNESCO-led SDG/Education 2030 Steering Committee and participated in the December 2016 steering group meeting. UNHCR is engaged in several countries with Ministries of Education and education stakeholders in the planning, implementation and monitoring of SDG4, with a specific focus on supporting countries to include displaced populations into their education sector planning, budgeting and monitoring.

  • How is your organization assessing progress

    UNHCR takes part in Education Cannot Wait Results Technical Working Group to ensure inclusion of refugees in results framework. As part of GPE’s Board, UNHCR advocates for the strategic inclusion of refugees and other forcibly displaced children and youth in Education Sector Planning. Refugees are included in SDG4 Target 4.5 for which parity indices have been proposed. UNHCR partners with the UNESCO Institute for Statistics to ensure refugees are accounted for in SDG4 monitoring efforts. Internally, UNHCR uses the indicator ‘Extent PoC have access to national education systems’ to monitor progress and is developing a Refugee Education Management Information System.

  • Challenges faced in implementation

    ECW is not yet operational as the Secretariat Director and other members are being hired so no funds have yet been disbursed. It is expected that ECW will be operational by April 2017. Refugees are five times more likely to be out of school than other children and adolescents. While gradual progress has been made, the growth in refugee numbers means that at least an estimated 12,000 additional classrooms and 20,000 qualified teachers will be needed every year to support refugee populations.

  • Next step to advance implementation in 2017

    UNHCR will participate in ECW’s High Level Steering Group and collaborate in a project with the Global Education Cluster, and to lead Education in Emergency responses. UNHCR is a member of the SDG4 Steering Committee and works with the Global Partnership for Education, ensuring that the education needs of displaced populations are considered in all globally-led policy, planning and proposals. At regional level, UNHCR has ensured the inclusion of refugees in SDG planning in Latin America, Eastern Africa and the Arab States. At country level UNHCR works closely with GPE to ensure inclusion of refugees in national education sector planning.

  • If you had one message for the annual report on what is most needed to advance the transformation 'Eliminate gaps in education for children, adolescents and young people', what would it be

    The operational realities and the complexity of partnerships need to be factored in to ensure the inclusion of displaced populations in national education systems with support to host communities. The Agenda’s promise to leave no one behind is pivotal for the inclusion of refugees and IDPs in national plans.

  • Cross cutting issues

    IDPs Refugees

  • Specific initiatives

    Education Cannot Wait

  • Other related Agenda for Humanity transformations

    3A - Reduce and address displacement

3G
Address other groups or minorities in crisis settings

Individual Commitment

  • What led your organization to make the commitment?

    Persons with disabilities face barriers to accessing humanitarian assistance and protection. In line with the agency’s Age, Gender and Diversity (AGD) Policy, UNHCR is committed to ensuring that persons of concern have equal access to their rights, protection, services and resources. This commitment was made as a contribution towards developing global guidelines to inform the work of UNHCR and partners in implementing the AGD Policy in practice. During 2015- 2016, UNHCR focused on building links between UNHCR, displaced persons with disabilities and host communities. This commitment reflects UNHCR’s recognition of the need to continue building these links at all levels.

  • Achievements at a glance

    UNHCR is a sponsor of the IASC Task Team on inclusion of persons with disabilities in humanitarian action, which has been tasked with developing global guidelines. UNHCR contributed to the development of the Terms of Reference and work plan for the Task Team. UNHCR is working to ensure that internal guidance and policy incorporates principles of the Charter on Inclusion of Persons with Disabilities in Humanitarian Action. During 2016, UNHCR engaged with the International Disability Alliance (IDA) and the European Disability Forum (EDF). IDA participated in a UNHCR Executive Committee side event, and EDF participated in an event marking International Day of Persons with Disabilities. At national level, UNHCR operations strengthened partnerships with national DPOs. In Ukraine, UNHCR implemented community awareness activities with the National Council of Persons with Disabilities (NCPD); and in Zimbabwe refugees were included in the work of the Federation of Organizations of Disabled Persons.

  • How is your organization assessing progress

    UNHCR has endorsed the work plan of the IASC Task Team on inclusion of persons with disabilities in humanitarian action and associated milestones. UNHCR has appointed 2 focal points for the Task Team in order to ensure ongoing engagement in the guidelines development process. UNHCR’s annual Age, Gender and Diversity Accountability Report requires all operations globally to report on progress towards implementing the Age, Gender and Diversity Policy, including progress towards inclusion of persons with disabilities.

  • Challenges faced in implementation

    One of the key challenges that UNHCR is facing is the need for capacity building both of humanitarian actors and DPOs. DPOs are often under-resourced in terms of finances and human resources, which limits their capacity to engage actively in humanitarian crises. Further, there is a need for enhanced opportunities for exchange of knowledge and experience between DPOs and humanitarian actors in order to share information and build understanding on their respective roles, mandates, structures, operational frameworks, and guiding principles.

  • Next step to advance implementation in 2017

    UNHCR will continue to participate in the IASC Task Team for inclusion of persons with disabilities in humanitarian action, in line with the Task Team’s agreed work plan. UNHCR plans to facilitate opportunities for exchange between UNHCR and partners and DPOs at a regional and/ or national level, through joint training, development of joint actions, and sharing of key technical resources (such as guidance materials).

  • If you had one message for the annual report on what is most needed to advance the transformation 'Address other groups or minorities in crisis settings', what would it be

    In order to advance implementation of the future guidelines, resources need to be mobilized to build capacity on disability inclusion across the humanitarian sector. DPOs should be actively and meaningfully engaged at all stages of humanitarian response. Resources need to be directed toward DPOs.

  • Cross cutting issues

    Disability

  • Specific initiatives

    Charter on Inclusion of Persons with Disabilities in Humanitarian Action

4A
Reinforce, do not replace, national and local systems

Individual Commitment

Core Commitment

  • What led your organization to make the commitment?

    In emergencies, local actors are often the first to respond. Emergency preparations, planning and response should take this into account. UNHCR’s starting point in pursuing the broader use of cash is protection and the dignity of the individual. Cash-based interventions allow people to make choices, set their own priorities and preserve their ability to spend and participate in the economy. Well-designed and managed cash assistance can help build protection space. Cash also creates important new opportunities for meeting humanitarian needs in ways that increase operational effectiveness and efficiency.

  • Achievements at a glance

    UNHCR updated its emergency preparedness and response policies and capacities. Emergency training and capacity building for national responders is taking place (eCentre in Asia Pacific region). UNHCR provided more than USD 500 million cash assistance in 60 countries (2016). 800 UNHCR and partner staff were trained on cash and two cash learning programmes were launched.

    UNHCR undertook a systematic review of its processes and systems to identify the required changes and investments (5 years): adjustments to UNHCR’s financial procedures; development and field-testing of tools, including UNHCR Market Assessment Companion Guide and Toolkit and Cash Delivery Mechanism Assessment Tool. These guidance and tools were made available - as part of its white labeling approach- to the humanitarian community, filling a gap. UNHCR is preparing guidelines on targeting of assistance. The findings of the reviews of the use of cash in support of health and WASH programming will be made available.

  • How is your organization assessing progress

    Effectiveness of emergency response is evaluated regularly in cooperation with partners. UNHCR is measuring its progress against its five year strategy ‘’Policy on Cash-based Interventions” and the “UNHCR Strategy for the Institutionalization of Cash-Based Interventions in UNHCR (2016-2020)’’. UNHCR also reports on the Grand Bargain commitments. The Agency is currently measuring progress through its Results Framework, as well as through country-based Post-Distribution Monitoring. However, as part of cash institutionalisation, the organisation is currently undertaking efforts to improve the monitoring framework for cash-based interventions in terms of measuring its efficiency and effectiveness.

  • Challenges faced in implementation

    Lack of capacity of national actors is a major challenge. Another challenge relates to the need for a coherent donor policy around cash, which is supportive of collaboration between UN agencies and NGOs, nurturing true partnership.

  • Next step to advance implementation in 2017

     Implement the revised emergency strategy.
     Provide cross-cutting cash support and capabilities in some 15 countries.
     Implement UNHCR’s capacity-building strategy with the aim to train some 30 per cent of the work force and partners within two years.
     Adjust processes, tools and systems so as to mainstream cash across all institutional functions.
     Pursue common cash approaches with all stakeholders with relevant technical and operational capacity.
     Expand the use of common cash facilities open to all agencies on equal and direct basis, with the objective of maximising efficiency gains of cash assistance for all.

  • If you had one message for the annual report on what is most needed to advance the transformation 'Reinforce, do not replace, national and local systems', what would it be

    The Agenda for Humanity should give priority to humanitarian emergency preparedness and response (absent as a priority issue).

    Cash is a tool and not an objective. While seeking to secure and realize efficiency gains through the use of cash, humanitarians must focus on the people we serve and humanitarian imperatives.

  • Cross cutting issues

    Cash People-centred approach

  • Specific initiatives

    Grand Bargain

  • Other related Agenda for Humanity transformations

    5E - Diversify the resource base and increase cost-efficiency

4B
Anticipate, do not wait, for crises

Individual Commitment

Core Commitment

  • What led your organization to make the commitment?

    In 2016, UNHCR prepared a paper, entitled “Data Manifesto”, which included recommendations along three lines: Data for People, to ensure that people of concern to UNHCR have the data and information they need; Data for Decisions, to enhance data informed decision making, advocacy and response; and Data for Partnerships, so that a wide range of actors and partners work together around and about data to support interventions, policies and actions. The High Commissioner’s Strategic Directions for 2017 – 2021 names data as a key element in the achievement of the protection and solutions for displaced populations.

  • Achievements at a glance

    UNHCR, with others, leads an internal group of experts setting recommendations for refugee statistics, which will become international standards for reporting on refugees, including numbers, conditions, integration and legal status. Similar work has been requested on IDPs and is also proceeding under the mandate of the UN Statistical Commission. UNHCR is working with the Statistical Commission and member states for the inclusion of an indicator on refugees within the SDG framework, as well for the disaggregation of SDG indicators along migratory status. A standard for an integrated framework for household surveys is being developed, with partners, to support improved and comparable surveys of displaced populations. UNHCR is redesigning its results management framework to be more effective and efficient, engaging in close cooperation with key data partners such as WFP, OCHA, IOM, UNESCO and the World Bank for tools, platforms and data sharing practices.

  • How is your organization assessing progress

    Discussions are ongoing as outlined above.

  • Challenges faced in implementation

    Developing an analytical framework and data collection system requires the input of multiple partners.

  • Next step to advance implementation in 2017

    Work is ongoing as outlined above.

  • If you had one message for the annual report on what is most needed to advance the transformation 'Anticipate, do not wait, for crises', what would it be

    The importance of timely, accurate and detailed data for humanitarian action cannot be enough stressed. Quality data is key to ensuring effective and timely protection and assistance decisions.

  • Cross cutting issues

    IDPs Refugees

  • Other related Agenda for Humanity transformations

    4C - Deliver collective outcomes: transcend humanitarian-development divides

4C
Deliver collective outcomes: transcend humanitarian-development divides

Individual Commitment

Core Commitment

  • What led your organization to make the commitment?

    UNHCR is moving toward a multi-year, multi-partner planning approach (MYMP) for protection and assistance. By 2016, two out of every three refugees and four out of every five IDPs settled in towns and cities. The global policy on urban refugees acknowledged that urbanization of forced displacement would change the way UNHCR delivers protection and solutions, by anchoring refugees and IDPs within the broader framework of sustainable urban development. The Global Alliance also presents an opportunity for UNHCR to expand its collaboration around urban response. Innovation is key to improve humanitarian effectiveness.

  • Achievements at a glance

    In 2016, UNHCR carried out multi-year, multi-partner planning in 6 pilot countries. Linked to the Global Alliance, UNHCR developed guidance on targeting, including data collection, and is on the steering committee for the IMPACT project on area-based research methods. UNHCR is rolling out the Graduation Programme (poverty reduction); working on refugee access to social protection schemes; expanding and institutionalising cash-based interventions.

    UNHCR has advocated with the Global Alliance towards reflecting forced displacement in the New Urban Agenda (NUA), which was subsequently approved during the Habitat III conference. The NUA’s messaging with regard to forcibly displaced persons is consistent with UNHCR Policy on Refugee Protection and Solutions in Urban Areas, and the Policy on Alternatives to Camps. At Habitat III, UNHCR co-led a Special Session on Migrants and Refugees. UNHCR is part of the GHL governing board, provided seed money and takes part in the steering committee.

  • How is your organization assessing progress

    The MYMP approach is a key component of UNHCR's 2017-21 strategic directions and has become a standard element of the Refugee Coordination Model.

    As a follow up to Habitat III, UNHCR is developing a road-map to render its urban approaches more visible/specific, starting with a stock-taking exercise (to commence 2017 Q2). UNHCR was nominated (in December 2016) to represent the humanitarian/development constituency on the Steering Group of the Global Alliance in 2017, and will be jointly developing the Alliance’s action plan in this capacity.The innovation initiatives are new and too early to assess impact.

  • Challenges faced in implementation

    Implementation of the MYMP approach may require changes in staff profiles, in structure and resource allocation, and in the delivery of assistance and protection.

    There is presently no specific indicators or means of assessing progress and challenges to implementation of this specific commitment. UNHCR does not have dedicated capacity/resources concentrating on urban crises specifically. The Global Alliance is at a turning point and needs to establish a sustainable capacity (Secretariat) and gain momentum in bringing its members together around joint initiatives. Promoting changes in organizational culture with regard to innovation and implementation at the operational level are often a challenge.

  • Next step to advance implementation in 2017

    15 new operations will implement MYMP approach.

    As member of the Global Alliance (GA), and nominated Steering group member, UNHCR will:
    - Develop the GA work-plan jointly with GA partners.
    - Implement and collaborate the deliverables defined by the GA working groups.
    - Contribute to mobilising resources for the Alliance secretariat.
    - Develop an advocacy plan with members of the GA.
    - Represent the UN/INGO/NGO constituency within the Alliance.
    - Conduct its internal stock-taking exercise, and define a strategy for know-how, capabilities, and approaches in urban areas.

    Mainstreaming innovation throughout the organization and with partners, strengthen GHL and GAHI capacities.

  • If you had one message for the annual report on what is most needed to advance the transformation 'Deliver collective outcomes: transcend humanitarian-development divides', what would it be

    Predictability in engagement and response of multiple partners.

    The Global Alliance has a critical role in promoting the engagement of humanitarian actors with national institutions, local municipalities, private sector and civil society. Predictable resources for the Alliance are key.

    Importance of innovation in humanitarian action and protection.

  • Cross cutting issues

    Cash Innovation Refugees Social protection Urban

  • Specific initiatives

    Global Alliance for Urban Crises

  • Other related Agenda for Humanity transformations

    3A - Reduce and address displacement

5A
Invest in local capacities

Individual Commitment

Core Commitment

  • What led your organization to make the commitment?

    Local actors are often the first responders in emergencies. The majority of UNHCR's partners are national NGOs. UNHCR's updated emergency preparedness and response focuses on capacity building of local actors. Engagement of national NGOs in the Refugee Coordination Model is central to its success.

  • Achievements at a glance

    In 2016, UNHCR had 526 national NGO partners and 147 international NGO partners. Some US$ 1.43 billion was channeled to partners in 2016 (37% of expenditures), and of which 31% to national NGOs. UNHCR undertook several joint missions with ICVA/InterAction as part of the follow-up to the Structured Dialogue on partnership with NGOs. Some 260 NGOs (more than 500 participants) took part in the annual UNHCR-NGO consultations. The project implementation framework was further fine-tuned, in consultation with the NGOs. NGOs are involved in the implementation of the Refugee Coordination model at country level.

  • How is your organization assessing progress

    Progress is assessed through follow-up missions and discussions as part of the Structured Dialogue (UNHCR, NGOs and IFRC). Each year a survey on the application of project implementation framework is undertaken, flagging key issues, and is subject to a joint discussion and review. Number of agreement signed with national NGOs is a good indicator, as well as size of funds distributed through them. Emergency preparedness training, targeting national NGOs, is taking place on a regular basis (eCentre).

  • Challenges faced in implementation

    Capacity of national NGOs is often uneven, in particular when dealing with the more stringent financial accountabilities and oversight. Effective participation in often complex coordination processes is also a challenge.

  • Next step to advance implementation in 2017

    UNHCR will continue strengthen its capacity building efforts for national NGOs at all levels and in key areas.

  • If you had one message for the annual report on what is most needed to advance the transformation 'Invest in local capacities', what would it be

    Ensure effective participation of national NGOs also at the global level and not only at the national level. Make capacity building a policy priority.

  • Cross cutting issues

    People-centred approach

  • Other related Agenda for Humanity transformations

    4A - Reinforce, do not replace, national and local systems

5E
Diversify the resource base and increase cost-efficiency

Individual Commitment

Core Commitment

  • What led your organization to make the commitment?

    For detailed information on UNHCR's follow-up to the Grand Bargain commitments, see attached document.

    UNHCR was asked by the Procurement Network members in their meeting in Tokyo in April 2016 to lead the Collaborative Procurement Project on behalf of the UN Procurement Network, funded by the HLCM. This followed UNHCR’s active involvement in the previous collaborative procurement initiative concerning the tender for light vehicles, led by UNPD.

  • Achievements at a glance

    For detailed information on UNHCR's follow-up to the Grand Bargain commitments, see attached document.

    On behalf of the UN procurement network, UNHCR contracted a consultant to analyse collaborative procurement opportunities. An initial assessment was completed in December 2016, and a report on the findings will be ready by the end of March 2017, following endorsement by the network. The second phase, including a deeper analysis of goods and services, and a review of common vendor opportunities, is expected to be completed before the end of the year.

  • How is your organization assessing progress

    For detailed information on UNHCR's follow-up to the Grand Bargain commitments, see attached document.

    UNHCR is measuring progress based upon the feedback it is receiving from the UN Procurement Network. For example, the next milestone will be whether the Network endorses in its March 2017 meeting the report of the work conducted for phase 1, and agrees to UNHCR leading forward phase 2.

  • Challenges faced in implementation

    For detailed information on UNHCR's follow-up to the Grand Bargain commitments, see attached document.

    The collaborative procurement exercise for vehicles led by UNPD required a significant commitment from the major UN agencies to provide their input to the tender specifications and to be part of the evaluation process. This joint effort and commitment will be required again as we reach phase 3 of the project which will entail a number of separate collaborative procurement exercises which we expect to be led by a range of different agencies.

  • Next step to advance implementation in 2017

    For detailed information on UNHCR's follow-up to the Grand Bargain commitments, see attached document.

    Phase 2 of the project will be completed in 2017. This phase includes a deeper analysis of goods and services, and a review of common vendor opportunities, and is expected to be completed before the end of the year.

  • If you had one message for the annual report on what is most needed to advance the transformation 'Diversify the resource base and increase cost-efficiency', what would it be

    For detailed information on UNHCR's follow-up to the Grand Bargain commitments, see attached document.

    UN agencies need to work together effectively and cooperatively across a range of topics such as asset and staff sharing in order to achieve significant reductions in management costs.

  • Specific initiatives

    Grand Bargain

Attachments

  • WHS Commitments Attachments
    Transformation - 3A | People-centred approach
  • WHS Commitments Attachments
    Transformation - 5E | Grand Bargain